Jo-E Cycles service center has technicians trained by Lankeleisi® to service the bikes you purchased, all parts and replacements are from the original manufacturer, most wear parts are in stock at our service center, so the turnaround is fast.
Lankeleisi E-Bikes purchased from Jo-E Cycles have a one-year warranty from Lankeleisi for the battery and motor. Warranties for all other parts are as per the manufacturer warranty plan stated in the user manual which cover electrical parts like the LCD screen, throttle, and controller, as well as mechanical parts like brakes, gearing, derailleur, handlebar, suspension, and others. The replacements will be sent to you at Jo-E Cycles expense if they are deemed to be manufacturer defects.
If you have any questions about our warranty, please call or email us.